
MCheck Directory Accuracy
AI that replicates Healthcare SME behaviour—at scale—to correct and enrich directory data
Automate real-time provider directory correction to proactively reduce compliance risk, with auditable AI reasoning to support recommendations and end-to-end provider data management support.
Elevating Care with Accurate Data — Every Single Day
75M+
Provider directory records reviewed
70%+
Accuracy Score in CMS audits
0M+
Data errors corrected
Holistic Provider Directory Management Made Easy

Stay Ahead with AI-Powered Directory Management
Provider Data Validation & Updates
End-to-End Data Integration & Management
Multi-Source Contextual Search for Validation
Comprehensive Provider Data Coverage
AI-Powered Content Relevance & Scoring System
Legacy Vendors
Outdated, error-prone manual updates with verification delays, relying heavily on self-reported provider data, call-center verifications, and static databases with limited or no web-based validation
Provider Data Validation & Updates
End-to-End Data Integration & Management
Multi-Source Contextual Search for Validation
Comprehensive Provider Data Coverage
AI-Powered Content Relevance & Scoring System
HiLabs
Proprietary AI algorithm leveraging LLMs scans thousands of public and private sources, ensuring real-time accuracy with reliability, relevance, and recency scoring, dynamically adjusting to frequently changing provider data
Why leading payers adopt HiLabs Provider Directory Accuracy solution?
Comprehensive AI-driven provider data management for compliance, accuracy, and superior member experiences


Boost Directory Accuracy & Compliance
MCheck Analysis
AI-driven health scoring by accurately detecting errors in provider details for 60+ provider data elements. This covers critical member-facing data like address, phone, specialty, and gender-ensuring data integrity
Automated Data Validation
Advanced geospatial analysis automates large-scale provider data validation, minimizing manual effort with real-time provider data traceability
Ensure Timely Access to Care & enhance NPS score
Member Experience
Ensure near real-time directory accuracy, enabling timely access to care, driving higher NPS scores, and delivering superior member experiences
Discover how AI-driven provider directory management transformed provider data quality, ensured compliance, and significantly enhanced member satisfaction

95% Directory Accuracy
HiLabs AI-powered analysis identified and corrected over 100 million provider data inaccuracies, achieving a 95%+ accuracy rate
Improved CMS Audit Scores
Automated secret shopper simulations proactively identified compliance risks, ensuring high audit scores and reducing risk of fines
Improved Member Experience
AI-driven real-time validation reduced directory errors, ensuring reliable provider information and significantly enhancing member satisfaction scores
MCheck Platform
Explore Other MCheck Solutions