One Platform, Every Layer of Provider Data

MCheck® Provider Data Management

HiLabs' AI-powered provider data management suite, giving health plans a single, intelligent foundation across roster automation, directory accuracy, network intelligence, and contract management

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Fragmented Provider Data Is a Compounding Liability

Health plans are operating across disconnected systems, manual rosters, stale directories, invisible network gaps, and unreadable contracts. Each one creates risk. Together, they're costing more than you know.

Roster Chaos
Thousands of roster files in inconsistent formats, manually processed by analysts. Errors propagate downstream into directories and claims before anyone catches them.
Ghost Providers & Stale Directories
Providers who've moved, retired, or left the network remain listed — creating compliance exposure under CMS, NCQA, and the No Surprises Act.
Network Gaps You Can't See
Without continuous adequacy monitoring, specialty and geographic access gaps go undetected until a CMS audit or member complaint forces action.
Contracts Nobody Can Read
Pricing configuration depends on accurate contract interpretation. Manual review causes claims errors, overpayments, and provider abrasion at scale.

The MCheck® Provider Data Management Suite

Purpose-built for health plans. Each solution targets a specific layer of provider data operations and each works standalone or as part of a unified platform.

Deploy as a Unified Platform

  • When roster data, directory accuracy, network intelligence, and contract management share a single data foundation, the compounding effect is substantial.
  • Health plans running the full MCheck® Provider Suite see up to 60% faster time-to-value across operations.
MCheck® Provider
60%
Faster time-to-value
One
Vendor, not four
Zero
Data silos

Numbers That Hold Up Under Scrutiny

Measured across production deployments with health plans across 30+ markets. Not benchmarks, real outcomes

0%+

Provider directory accuracy rate achieved post-deployment

0%+

Reduction in manual operations time across provider data teams

0%+

Contract term retrieval accuracy via IQT across all contract types

0%+

Automation in pricing configuration and Agreement ID assignment

How MCheck® Provider Outperforms Legacy Systems

Legacy tools were built to store data. MCheck® Provider is built to understand, act on, and continuously improve it

CapabilityLegacy VendorsMCheck® Provider
Roster Processing
Manual ingestion, template-dependent, days to complete
Any format, touchless automation, processes in minutes
Directory Accuracy
Periodic batch updates, 15–30% error rates common
Continuous monitoring, 99%+ accuracy, ghost provider detection
Network Adequacy
Annual snapshots, reactive to audit findings
Real-time gap detection, proactive adequacy alerts
Contract Intelligence
Static PDFs, manual review, weeks to configure pricing
Natural language Q&A, 80%+ pricing automation
Downstream Integration
Manual re-entry into FACETS/QNXT, error-prone
Direct validated data pushes to adjudication systems
Compliance & Audit Readiness
3-4 separate vendors, siloed data, integration cost
Continuous CMS/NCQA monitoring, audit-ready output always on
Vendor Overhead
Annual snapshots, reactive to audit findings
One platform, shared data foundation, single relationship

Built for Every Team That Touches Provider Data

MCheck® Provider surfaces the right intelligence for every stakeholder — from front-line operations to the executive team managing STAR ratings

Operations

Fix pipeline issues & reduce manual work

Network & Providers

Manage provider performance & coverage

Finance

Prevent overpayments, fix billing issues

Compliance

Ensure regulatory compliance & audits

Analytics

Get clean data for reporting & insights

Transforming Provider Data Operations: A Regional Health Plan's Breakthrough

A regional Medicare Advantage health plan used MCheck® Provider to unify disconnected systems across roster management, directory accuracy, and contract configuration — eliminating audit risk and reclaiming 60% of their operations team's time

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Directory Accuracy: 99%+ with Zero CMS Audit Findings

MCheck® Directory Accuracy continuously monitored 300+ authoritative sources, eliminating ghost providers and stale listings before they triggered compliance exposure — achieving 99%+ accuracy across all service areas.

Roster Processing: Days Reduced to Minutes

MCheck® Roster Automation ingested provider files in any format with no analyst intervention — processing thousands of records in minutes and eliminating the manual bottlenecks that had caused downstream claims errors.

Contract Intelligence: 80%+ Pricing Automation Rate

ContractsAI extracted reimbursement terms and configured Agreement IDs automatically — cutting a 90-day pricing backlog to minutes and ensuring claims adjudication accuracy across FACETS.

Transform Provider Data Chaos Into Intelligent Automation

No rip-and-replace. MCheck® Provider integrates with your existing systems and goes live without disrupting current workflows

Automatically aggregate provider data from multiple systems, formats, and sources, rosters, contracts, EMR feeds, CMS files — into one unified platform. No templates required.

Score and verify every provider record against 300+ authoritative sources — NPI Registry, CAQH, DEA, state boards. Enrich 80+ attributes and flag discrepancies before they reach downstream systems.

Continuously monitor provider data for changes that impact compliance, network adequacy, or member access. Surface ghost providers, license lapses, and adequacy gaps before CMS finds them.

Push validated, enriched provider data directly into FACETS, QNXT, member portals, and analytics systems — with no manual re-entry and a full audit trail on every change.

Enterprise-Grade Security & Compliance — Built In, Not Bolted On

MCheck® Provider is purpose-built for health plan data environments. HIPAA-compliant infrastructure, HITRUST- certified operations, and SOC 2 Type II audited security, so your compliance team signs off without hesitation.

HIPPAHITRUSTSOC 2 Type II

Expert Guidance on Provider Data Management

Access best practices, research, and trends designed for health plans managing complex provider data environments

Frequently Asked Questions (FAQs): Provider Data Management

Can we deploy just one solution, or do we need the full suite?

Each MCheck® solution — Roster Automation, Directory Accuracy, NetworkIQ, and ContractsAI — is fully standalone and can be deployed independently to address your most pressing need. Health plans typically start with one solution and expand to the suite as they see results.

How does MCheck Provider integrate with our existing systems?

MCheck® Provider is built with an API-first architecture and includes pre-built connectors for FACETS, QNXT, Epic, and HL7 FHIR-compliant systems. Integration is designed to be non-disruptive — no rip-and-replace required. Most health plans are live within 4 weeks of kickoff.

How does MCheck® handle compliance and data security?

MCheck® Provider operates on HIPAA-compliant infrastructure, is HITRUST-certified, and undergoes SOC 2 Type II audits annually. All data is encrypted at rest and in transit. HiLabs executes BAAs with all health plan customers as a standard part of onboarding.

What does "touchless" roster automation mean in practice?

Touchless means no analyst intervention is required to process a roster file from ingestion to validated output. MCheck® accepts any file format, automatically maps fields, validates, lags exceptions, and delivers a clean, structured roster.

Does MCheck® support Medicare Advantage, Medicaid, and commercial plans?

Yes. MCheck® Provider is deployed across Medicare Advantage, Medicaid MCO, and commercial health plan environments. The platform is configurable to the specific regulatory requirements of each line of business, including CMS STAR Rating criteria for Medicare Advantage and state-specific Medicaid directory standards.

Your Provider Data Shouldn't Be a Liability

Access best practices, research, and trends designed for health plans managing complex provider data environments